Small Call Centers have special needs. They may have a small callcenter with a number of agents, but cannot afford a sophisticated turnkey calling and lead management system. They may want to use remote agents but find the the tracking of the information overwhelming. Asset Foundry Lead Server provides a useful solution for small call centers that want to leverage internet technology to grow their business.
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| Dynamic charts make thousands of records make sense. |
Asset Foundry Lead Server Provides:
- Automate Lead Acquisition via email from external lead vendors or from your website.
- Managed or Automatic Lead Distribution based on the agent profile, batch size, and quota. The system can allocate a new batch from available leads or you can manage each batch manually.
- Simplified Sell Screen helps agents collect the necessary information from the prospect while working through a prescribed sales pitch.
- Action Logging tracks every action performed by agents while using the system.
- Extensive Graphical Reports manage anything from lead composition, agent performance, lead performance and office performance.
- Email Campaign Manager enables you to transmit HTML or text content to your lead database, track responses, and automatically handle opt outs within your database.
- Dialer Integration Export capability for sending leads to an autodialer for automated calls.
- Provides access to leads from anywhere in the country, allowing you to add remote agents without little additional overhead.
The Leads Server promotes a "paperless" process for managing leads in a small call center, automating many parts entire sales management process and allowing the business to scale while keeping the overhead low.